Easy 30-Day Returns
We have complete confidence in the quality of our collections. If an item isn't quite right for you, you have 30 days from delivery to change your mind.
Your refund is processed as soon as we receive your return — simple and hassle-free.
Our customers say it better than we can
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Well now, this jumper is just gorgeous! The wool is so soft and the pattern around the neck is smashing, perfect for the chilly weather coming in. Delivery was very prompt too, no hassle at all.
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I wasn't sure about the bright pink at first, but I took a chance and I'm so glad I did! It's lovely and warm for wearing around the house, and the quality is top notch. A big thanks to the team at Ellie Dublin!
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Just opened my package and I am absolutely thrilled! The geometric pattern is so clever and it feels wonderfully cozy with the soft lining. Arrived in no time at all.
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Wore this out on my walk into town today and got so many compliments! It's so warm and the blue shades in the knitting are lovely. Quick delivery as well, will definitely be ordering again from Ellie Dublin.
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In love with this soft pink cardigan! The little hood is such a nice touch for chilly mornings and it feels heavenly on, not scratchy whatsoever. Very fast post too.
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Smashing jumper, so cozy and thick. The green and blue detail around the yoke is even prettier in real life. Highly recommend!
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Brought this lovely piece out for coffee with the girls and everybody asked where I got it! The floral work is exquisite and it's so comfortable to wear. I'm over the moon with it!
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Oh, I couldn't wait to open this when the postman dropped it off! The pink colour is just delightful and it came wrapped so nicely in the box. Fair play to Ellie Dublin, fantastic service!
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Brightened up my whole outfit! The stripes are dead stylish and it fits like a dream. Came super quick in the post too.
Frequently Asked Questions
How long does delivery take?
Your order is normally processed within 1–2 working days.
Once prepared, it will be shipped to the address provided. As soon as your order leaves our warehouse, you will receive an email confirmation with the available tracking information.
Can I track my order?
Yes. Once your parcel has been dispatched, you'll receive a confirmation email with a tracking link so you can follow your delivery.
You can also track your order at any time by entering your order number and email address on our Track Your Order page.
Is payment secure?
Yes. All payments are processed through a secure, encrypted checkout, and your card details are never stored on our servers.
We accept Visa, Mastercard, American Express, Apple Pay and Google Pay.
What is your return policy?
You have 30 days from the date you receive your order to request a return. Items should be unworn, in their original condition and with tags attached.
To start a return, email us at support@elliedublin.com and our team will guide you through the next steps.
How can I contact customer support?
You can email us at support@elliedublin.com and we aim to reply within one working day.
Support hours: Monday to Friday, 9:00–17:30 (Irish time).
